Interface/User Experience

Embrace the Novice User

One thing to keep in mind for any city website is that it is the online face of the city, and may draw an audience demographic composed of a much larger population of novice or inexperienced users than other types of sites. Beyond the existing suggestions of making the site's front page as simple as possible, the overall design of the site should be assistive whenever possible. Most novice users find even their own ...more »

Submitted by (@brucebostwick)
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